---
格式版本: 2
标题: "Amazon Bedrock Managed Knowledge Base now supports ServiceNow as a native data source connector"
原文链接: "https://aws.amazon.com/cn/about-aws/whats-new/2026/09/amazon-bedrock-managed-knowledge-base-servicenow-native-data-source-connector/"
发布日期: "2026-09-04"
发布时间校准状态: "found"
发布时间需复核: "否"
发布时间来源: "llm:local:original_script_field"
发布时间证据: "postDateTime: 2026-09-04T21:14:00Z"
发布时间校准原因: "原始脚本字段中的 postDateTime 明确标注文章发布时间为 2026-09-04T21:14:00Z，日期与候选一致。"
发布时间校准置信度: "1"
发布时间候选数量: 1
发布时间严格候选数量: 0
发布时间原页读取状态: "source template page reused from URL open"
发布时间未找到原因: ""
发布时间校准时间: "2026-09-07T22:22:48+08:00"
发布时间仲裁状态: "confirmed"
发布时间仲裁尝试次数: 1
发布时间仲裁耗时毫秒: 3639
发现时间: "2026-09-07T22:07:26+08:00"
入库时间: "2026-09-07T14:22:53.298Z"
来源平台: "固定入口"
搜索渠道: "fixed_url"
搜索词: "https://aws.amazon.com/new"
匹配关键词:
  - "AI"
相关厂家:
  - "AWS"
相关专家:
  []
内容类型: "网页"
抓取工具: "Free Fetch + Defuddle"
清洗工具: "Defuddle Markdown + Defuddle/Readability 正文提取"
原始附件:
  []
AI优质: "否"
AI打分: 35
AI分档: "非优质"
AI质检状态: "不通过"
AI打分理由: "正文主线为AWS Bedrock托管知识库新增ServiceNow原生数据源连接器，属于应用层RAG数据接入功能，非超节点、AI Rack或机架级基础设施。来源为AWS官方，权威性高，但主题与超节点业务情报无关。历史对照主要是AWS生态应用更新，无任何机架级新增事实。命中硬否决项：应用与模型效率/应用交付类内容，非可复用机架级基础设施机制。总分低于55，判非优质。"
AI质检模型: "zj-deepseek-v4-flash"
AI质检时间: "2026-09-07T22:23:31+08:00"
AI主题相关性: 2
AI来源权威性: 12
AI新颖性: 8
AI技术细节: 3
AI商业部署信号: 2
AI完整性: 8
AI评分提示词版本: "v17-精简生产版"
AI评分提示词SHA256: "48fb9777f386026761b4873eaff30807694fb11e9b352d7c69bf2dfde750cc7d"
AI评分知识库版本: "knowledge_base_v1-20260819+runtime.97"
AI评分知识库SHA256: "093c22b302b0d377ed12eab9c169d422553a099393d75a2ea63f76a9eb1d8782"
AI评分知识库检索词: "[\"AWS\",\"https://aws.amazon.com/new\",\"Meta\",\"RAG\",\"IT\",\"ID\",\"HR\"]"
AI评分知识库命中: "[{\"id\":\"july-correct-0033\",\"title\":\"Microsoft, Alphabet, Meta Pivot from Buy to Build in AI\",\"sourceType\":\"labeled_article\",\"time\":\"2026-07\",\"matchedTerms\":[\"AWS\",\"Meta\",\"RAG\",\"IT\",\"ID\",\"HR\"],\"rank\":-9.282097851939334},{\"id\":\"runtime-9f43a79e9c23b1f329d8a71a\",\"title\":\"AWS and NVIDIA to Deliver 2 Million Additional GPUs and Next-Generation Infrastructure for Agentic and Physical AI\",\"sourceType\":\"ai_excellent_article\",\"time\":\"\",\"matchedTerms\":[\"AWS\",\"RAG\",\"IT\",\"ID\",\"HR\"],\"rank\":-9.199845737511561},{\"id\":\"july-correct-0112\",\"title\":\"超前点映AMD Advancing AI 2026：AMD AI YES？-36氪\",\"sourceType\":\"labeled_article\",\"time\":\"2026-07\",\"matchedTerms\":[\"AWS\",\"Meta\",\"IT\",\"ID\",\"HR\"],\"rank\":-8.31505034486075},{\"id\":\"historical-may-003\",\"title\":\"Broadcom介绍3.5D XDSiP先进封装路线，面向CPU/XPU垂直堆叠和高密度互连\",\"sourceType\":\"curated_item\",\"time\":\"2026-05\",\"matchedTerms\":[\"AWS\",\"Meta\",\"IT\",\"ID\"],\"rank\":-8.140101746662767},{\"id\":\"runtime-fa6eb5eb4c45c403e767993d\",\"title\":\"View On-Demand\",\"sourceType\":\"ai_excellent_article\",\"time\":\"\",\"matchedTerms\":[\"AWS\",\"Meta\",\"RAG\",\"IT\",\"ID\",\"HR\"],\"rank\":-7.41250833118598}]"
采集批次: "2026年9月7日22点05分18秒"
采集批次ID: "20260907-220517-361"
去重键: "https://aws.amazon.com/cn/about-aws/whats-new/2026/09/amazon-bedrock-managed-knowledge-base-servicenow-native-data-source-connector"
---

AWS announces the ServiceNow data source connector for Amazon Bedrock Managed Knowledge Base, a fully managed retrieval-augmented generation (RAG) service. Customers can now connect their ServiceNow instance to crawl knowledge articles and service catalog items directly into their managed knowledge base. Previously, bringing ServiceNow content into Bedrock Knowledge Bases required building and maintaining custom ingestion pipelines—now, you simply provide your ServiceNow instance credentials, and the connector handles data crawling, metadata extraction, and incremental sync automatically.  
The ServiceNow connector crawls knowledge articles and service catalog items, including file attachments, giving your AI agents access to the institutional knowledge already maintained in ServiceNow. You can scope crawls to specific knowledge bases, article categories, or service catalogs using sys ID inclusion lists, ensuring only relevant content is ingested. This makes it straightforward to power employee-facing IT assistants, HR helpdesks, or customer support agents grounded in your organization's up-to-date ServiceNow content.  
To learn more, see [ServiceNow data source](https://docs.aws.amazon.com/bedrock/latest/userguide/kb-managed-ds-servicenow.html) in the Amazon Bedrock User Guide. For more information about Amazon Bedrock Managed Knowledge Base, visit the [Amazon Bedrock Knowledge Bases product page](https://aws.amazon.com/bedrock/knowledge-bases/).